How would you like to be part of an organization where member values and company values are one and the same? Whose culture encourages and expects employees to advocate for our members -- which has made us the most trusted and respected financial institution throughout the communities we serve and support. That’s BECU—where we put Members First.
We’re looking for dynamic, passionate, engaged employees who value doing what’s right to serve our members – and take pride in knowing that our success depends on everyone who comes to work with us each day.
BECU is one of the nation’s leading credit unions, serving our Members for over 80 years. We know our people are what make us special, and we seek to employ those who want to make a difference. If that’s you, then read on…
The Member Consultant II provides a seamless delivery of member service from routine to complex issues by assisting in a branch environment. The role will be required to deliver a high quality member experience while using their knowledge of multiple products and will identify, diagnose, and act on members’ consumer financial needs, including referrals to the appropriate line of business for specialized services. The MC II utilizes their thorough knowledge of credit union products, including business deposit products and small business loans, consumer loans and lines of credit and deposit products (such as IRA products), to provide excellent customer service to the member. The Member Consultant II is responsible for serving as a subject matter expert to members and Member Consultants, creating an outstanding member experience by resolving member service needs, and delivering expertise in specialized financial services.
By applying to this requisition, you have expressed interest in working in a Neighborhood Financial Center within the Central District.
In the Central District, there are pod branches. A pod is a group of branches that are close in proximity to one another. If selected for employment, the candidate will be hired into a pod. Once the candidate is done with training and a position opens up in their pod, the candidate will be placed into one of the full-time Member Consultant positions within their pod.
The pods are split up as follows:
• Lake City, Northgate, Ravenna, Greenwood, and Shoreline
• Ballard, Downtown Seattle, Queen Anne, Seattle Broadway, Wallingford, Downtown Seattle FC
If an interview is scheduled, a recruiter will discuss the preferred pod for the candidate.
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.