Financial Crimes Investigator

US-WA-Tukwila
3 weeks ago
Job Title
Financial Crimes Investigator
Category
Human Resources
Position Type
Regular Full-Time

BECU Opening Statement

How would you like to be part of an organization where member values and company values are one and the same? Whose culture encourages and expects employees to advocate for our members -- which has made us the most trusted and respected financial institution throughout the communities we serve and support. That’s BECU—where we put Members First.

We’re looking for dynamic, passionate, engaged employees who value doing what’s right to serve our members – and take pride in knowing that our success depends on everyone who comes to work with us each day.

BECU is one of the nation’s leading credit unions, serving our Members for over 80 years. We know our people are what make us special, and we seek to employ those who want to make a difference. If that’s you, then read on…

Summary

The Financial Crimes Investigator is responsible for researching and preparing documentation related to investigations of ATM, Visa, application fraud, check forgery, loan fraud and other activities committed by a member or nonmember using a product or service to fraudulently obtain monies at the expense of BECU or BECU members.  This person will work with their management team to analyze and identify fraud trends and recommend controls to mitigate loss.  The Financial Crimes Investigator is also responsible for monitoring BECU’s fraud detection systems.

 

In this job, you will

• Perform all responsibilities in accordance with BECU Competencies and Information Protection requirements.
• Respond to questions relating to internal Fraud Detection Systems utilized by the Financial Crimes department, including training staff on these systems.
• Liaise with internal and external clients to monitor and resolve fraud issues.
• Implement and monitor strategies/systems for the minimization of fraud across the portfolio of the organization's interests, activities and services.
• Provide lobby response regarding fraudulent situations including approaching suspicious individuals or fraud suspects.
• Work with internal audit operations to ensure prevention strategies are effectively implemented. Assist appropriate departments in determining possible acts or attempts of fraud.
• Prepare necessary documentation to file fraud bond claims or other activity, which could or does cause BECU or our members to take a loss.
• Research and investigate each case of fraud to conclusion.
• Maintain a good relationship with law enforcement and continually build contacts to assist in fraud related matters.
• Maintain an acceptable caseload through effective time management.
• Ensure all cases are clearly and accurately documented for future reference.
• Train appropriate staff regarding fraud and industry trends. Provide recommendations and implement changes/enhancements to procedure and training materials.
• Provide ongoing analysis of case files and fraud detection systems to determine emerging trends and provide recommendations to management to assist in loss mitigation.
• Prepare statistical summaries and other reports as needed.
• Inform management of all active cases of fraud and be able to answer questions in regard to the case. Communicate laws, which were broken, and what action should be taken.
• Complete all police, FBI and Secret Service reports in the proper jurisdiction.
• Provide immediate response to possible violations including OFAC, CIP, USA Patriot Act, Bank Secrecy Act and Money Laundering.
• Have a full understanding of BSA regulations and complete all necessary forms in a timely and accurate manner.
• Provide support pertinent to BECU’s access system.
• Have a thorough knowledge of related fraud laws including RCW codes and Regulation E guidelines.
• For the purpose of attaining Credit Union goals, it is the responsibility of each employee to strive for the continuous improvement of processes and quality service.
• Maintain effective communication with all Credit Union employees to ensure coordination and exchange of information for accomplishing Credit Union goals.
• Perform additional duties as assigned.

Qualifications

• Excellent organizational skills.
• Excellent verbal and written communication skills to effectively communicate in the English language.
• Ability to solve complex problems by taking a new perspective using existing solutions
• Ability to present a professional image when working with a member, co-workers, suspects and law enforcement.
• Ability to converse and describe acts of fraud and suspect description with 911.
• Ability to work independently, and as a team member, while using discretion in decision making and sound judgement in problem solving.
• Effective skills in interviewing and interrogation.
• Ability to handle multiple tasks by prioritizing job responsibilities.
• Proficient PC skills, with the ability to learn new software.
• Effective negotiation skills.
• Full time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
• Mobility and flexible in movement. Ability to run stairs and building floors as necessary.
• Associate’s degree in related field or equivalent work or educational experience.
• Minimum four years of experience in Financial Crimes investigation required. Financial institution security experience preferred.
• Formal training in interviewing and interrogation techniques.
• Previous experience or training in criminal investigations.
• Proficient spreadsheet and word processing experience preferred.
• Experience with handwriting analysis preferred.

EEO Statement

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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